Tuesday, October 2 • 10:15am - 12:15pm
Workshop B: The Rapid Feedback Cycle Strategy: How To Build Trust in Real World Digital Civic Engagement - led by Public Engagement Associates

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Digital engagement champions can face three obstacles as they seek to build trust with stakeholders:
(1) project goals that fail to address community concerns(2) technology and budget constraints that block crucial mid-course corrections(3) attention and excitement sparked by digital engagement that fade before project results are reported out, undermining support for implementation.    

Learn how to beat these challenges by adding speedier, shorter feedback cycles to your digital engagement process, including how to:
  • “Look around corners” through “tire kicking” and road mapping early in the project cycle
  • Provide small, immediate wins for participants to increase engagement and build trust
  • Use “everyday” digital engagement to keep programs on course

Cristoph Berendes, Senior Associate

Public Engagement Associates 

avatar for Christoph Berendes

Christoph Berendes

Senior Associate, Public Engagement Associates
Chris is a senior associate with Public Engagement Associates and the publisher of Facilitation Analytics™, a seven-volume series providing focused, practical guidance for public dialogue processes, with three books published to date. His expertise covers online and social media... Read More →

Tuesday October 2, 2018 10:15am - 12:15pm
Kimpton Carlyle Hotel Dupont Circle 1731 New Hampshire Ave NW, Washington, DC 20009, USA